Nurturing Organizational Characteristics to Maximize Training Impact on Teamwork Effectiveness: The Malaysian Sample
Main Article Content
Abstract
Employee training is an important program of human resource development to maintain and maximize organizational effectiveness. Since employees are working under specific unit/department, training should improve the department’s effectiveness or teamwork effectiveness because it contributes to the organizational effectiveness; this needs mutual support from the whole organization. Ironically, previous researches have only focusing on organizational characteristics affecting individual training transfer among employees; in which, little is known about organizational characteristics that can nurture teamwork effectiveness when employees have transferred their learned skills and knowledge from training. In fact, previous researchers have highlighted the importance of training motivation affecting training effectiveness; however, it is still a vague whether training motivation is also beneficial to improve the teamwork effectiveness. Therefore, the objective of this article is to determine organizational characteristics nurturing teamwork effectiveness, the effect of training motivation on teamwork effectiveness, and mediation effect of training motivation. Using a longitudinal research, a survey was done among 203 Malaysian Public Service Officers attended seven training programs organized by The Malaysian National Institute of Public Administration; data were analyzed using SEM-AMOS. Results indicated that job support followed by cultural support, management support, and social support were important characteristics of organization to nurture teamwork effectiveness in supporting training effectiveness. Additionally, employees’ training motivation significantly affect teamwork effectiveness and played role as a mediator with partial mediation effect. Research implications are further discussed.