Technology Adoption and Employee’s Job Performance: An Empirical Investigation

Abstract

Technology innovation has an important influence on employee’s job performance where it helps to reduce human error, increase productivity, and increase the speed of communication. Many organizations are facing difficulties in choosing suitable technology adoption strategies with the hope to improve efficiency and enhance employee performance to be competitive in the market. Hence, the purpose of this research is to investigate the relationship between technology adoption drivers and employee job performance in the Malaysian Manufacturing Industry.  Several dimensions for employee job performance were considered in this research namely job stress, motivation, and workload. In addition, the mediating effect of perceived job insecurity was also evaluated on the relationship between technology adoption and employee job performance. Employing a quantitative research method, data was collected from 370 respondents through a structured online survey questionnaire. The findings indicated that job satisfaction and motivation to be statistically significant while the workload was failed to be retained in the research. Additionally, there was no statistical evidence for the mediating effect of job insecurity in the research. It is envisaged that these findings will provide incremental insights into the existing body of knowledge while providing some directions to the organization in determining the right set of drivers inculcating technology adoption for improved job performance.