Effect of Managing Employee Attitudes for Improved Performance of L.G.S.C., Enugu, Nigeria

Abstract

This study investigated managing employee attitudes on improved performance of 9 Local Government Areas with their Local Government Development Areas and Local Government Services Commission Headquarters in Enugu State. The purpose of study was to determine employee attitudes effects on improved performance of the organization. The researcher adopted a descriptive survey design in collecting data. The population of the study is 483 senior management staff of LGAs with their LGDAs and LGSC. A sample size of 215 was determined using Raosoft sample size calculator software package with 5 percent margin of error, 95 percent confidence level and 50 percent proportional distribution and simple random sampling technique by random number generation with their nominal roll utilized. A pilot study was carried out with 42copies of questionnaire distributed to the respondents that gives reliability index of +0.79 which indicates strong relationship and consistency using Pearson’s product moment correlation coefficient and a student’s t- test to reconfirm it.  The study based on three research questions formulated with three hypotheses in line with objective of the study. Data obtained, 210 (97 percent) responded correctly while 5 (3 percent) was incorrect and discarded to avoid bias then data were analyzed using sample means and sample proportions with standardize normal distribution Z, N(0,1) at alpha 0.05 level of significant with MS Excel software package. The researcher identified that the employee commitment, employee pay and employee recognition have effects on improved performance of the organization. The researcher’s recommendations towards improved productivity in organizations; Government employees and union stakeholders should ensure harmonious working conditions to entrench efficient and effective performance in organizations that gives them growth and competitive edge.