Level of Employers' Satisfaction on the Employees' Performance at the Irbid Industrial Zone in Jordan

Abstract

This study aims to analyze level of employers' satisfaction on the employees' performance at the Irbid Industrial zone in Jordan; and in order to achieve the goal of the study, a descriptive analytical method was used, through constructing a questioner that consists of (27) items distributed over (7) areas, and after confirming the validity and reliability of the questioner it was distributed to the study sample that included employers of the Irbid industrial zone totaling (204); hereafter collecting the data and treating it statistically via statistical package for social sciences  (SPSS). Results showed the existence of a medium degree of employers'  satisfaction  level on the employees' performance at the Irbid industrial zone, represented in cognitive skills, quality of work, planning and organizing the work, the employment relationships, time, skills, Appreciation and respect. In viewing the results the researcher recommended a set of recommendations most prominent raising the level of incentives for the employees in the Irbid Industrial zone in order to increase the quality of their work level, and trying to determine a precise role for all of the employees to save time in order to accomplish works entrusted to them.