The Significance of Halal Knowledge: Unveiling its Influence on Halal Controller Performance

Abstract

This article addresses the growing challenges of fraud, non-compliance and integrity issues threatening Malaysia’s halal certification system. Motivated by the need to uphold certification credibility, this study aims to investigate the role of halal knowledge in strengthening the performance of halal controllers. A qualitative research design was adopted, involving in-depth interviews with key representatives of the authorities across three stakeholder groups. Thematic analysis was conducted using NVivo software to identify emerging themes and sub-factors. The study identified six sub-factors under the main theme of halal knowledge: (1) education and training, (2) religious values and ethical principles, (3) adequate and competent personnel, (4) auditing and inspection skills, (5) regulatory knowledge, and (6) standardized knowledge management. These sub-factors emphasize the need for an integrated approach that includes standardising training, enhancing interagency collaboration and building manpower capacity to ensure controllers adhere to Shariah compliance. The study contributes a practical and theoretical framework to improve halal governance by integrating both technical competencies and spiritual values. Overall, this study provides a comprehensive approach to identifying essential knowledge components for halal controllers, offering practical guidance to enhance Malaysia's standing as a global halal hub and guarantee the sustainability of the halal industry.