Business Intelligence Competencies Efficiency in Enhancing Supply Chain Performance: A Review of Supply Chain Integration and Top Management Commitment

Abstract

Business Intelligence (BI) competencies function as essential performance tools for supply chain management because industries focus on delivering efficiency and integration and rapid responses for competitive edge. The food manufacturing sector uses BI tools for data-based decision-making to achieve better operational performance and develop united supply chains. The wider acceptance of BI potential exists yet its actual implementation continues to stay restricted throughout developing economies because these economies poorly demonstrate technical skills and management capabilities alongside cultural understanding. BI adoption faces major obstacles because companies have fragmented supply chains and weak commitment from top management thus creating an important research gap. The review analyzes existing studies about BI competencies and supply chain performance improvement through their relationship to supply chain integration and top management commitment. Business intelligence capabilities at a high-level lead organization to achieve better decisions along with improved supplier relationships and operational efficiency. Top management commitment and supply chain integration play essential roles as performance improvement connectors between BI adoption and performance outcomes. Future work needs to study the environmental elements that affect BI adoption in developing economies as well as investigate new technologies and create frameworks to develop supply chain managers and improve cultural awareness.