Determinant Factors of Humanitarian Logistics Effectiveness: Empirical Evidence from Borno State of Nigeria

Abstract

The main purpose of the present research is the challenges and strategies involved in humanitarian logistics within the context of disaster relief operations, specifically focusing on the case of Boko Haram in Borno State, Nigeria. The study also, investigates the complexities of humanitarian logistics in disaster relief operations and identify key factors that influence the effectiveness of humanitarian logistics firms in the context of Boko Haram's activities in Borno State. The study applies quantitative research design where the questionnaire was developed and distributed online to the 224 NGOs in Maiduguri of Borno state. The results indicate that pre-occupation with the response, uncertainty, work pressure, and high stress are the three significant factors affecting the humanitarians' activities. On the other hand, an agile humanitarian humanitarian logistics, risk and needs assessment, coordination, and collaboration with other relief agencies are the top leading key success factors of humanitarian logistics operating in Maiduguri IDPs camps. By analyzing the collected data, this research provides insights into successful practices and lessons learned from the humanitarian logistics efforts in Borno State. The findings of this research contribute to the existing literature on humanitarian logistics in disaster relief and provide practical recommendations for policymakers, humanitarian organizations, and stakeholders involved in managing and improving humanitarian logistics operations in conflict-affected regions. The insights gained from this study aim to enhance the overall effectiveness, efficiency, and resilience of humanitarian logistics in future disaster relief operations in Boko Haram-affected areas and similar contexts globally.