Quality Management Studies in Higher Education: A Bibliometric Analysis

Abstract

Higher education institutions are confronted with a range of challenges including expanding their systems, catering to the needs of new and diverse stakeholders, keeping up with evolving knowledge, and identifying alternative financial resources to replace public funding. The primary objective of this article is to provide guidance to researchers who are new to quality management research by helping them create a theoretical framework and directing them to relevant journals and authors. To achieve this goal, the study employs the Scopus database to identify the areas with the highest research output in quality management, the countries and languages that produce the most research in this field, the year when research on quality management originated, the journals that publish the most research, and the most significant authors with publications on quality management.